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Thread: US 2.0 Troubleshooting

  1. #121

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    Quote Originally Posted by Strydur View Post
    If you have a board and your issues are not fixed by the methods described above then post what your issues are don't just say "what is the refund policy". Ultra and I put a lot of time, effort, and money into making these boards available..can we have at least a day or two to figure out the issues and give us a chance to make everyone happy with their purchase before you start jumping ship.
    Be that as it may I don't appreciate being chastised for a pre-paid purchase that I have concerns about.

  2. #122
    Owner of the Custom Saber shop Strydur's Avatar
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    Well if you read this thread you would see that most people are getting them to work just fine. So unless you have a board sitting in front of you that is not working then why do you have concerns? Have I or Ultra never 100% satisfied our customers when they have a issue?
    Tim
    The Custom Saber Shop

  3. #123

  4. #124

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    Quote Originally Posted by Strydur View Post
    Well if you read this thread you would see that most people are getting them to work just fine. So unless you have a board sitting in front of you that is not working then why do you have concerns? Have I or Ultra never 100% satisfied our customers when they have a issue?
    Ultra, always. As I posted, he said they're good and I trust that. This is my first dealing with you.

  5. #125

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    Quote Originally Posted by hullbreach View Post
    Ultra, always. As I posted, he said they're good and I trust that. This is my first dealing with you.
    Well welcome to TCSS, Hullbreach. Strydur is the gold standard for customer service, man, rest assured.
    http://www.ultrasabers.com
    Corbin|Strydur|Ultra
    The Holy Luxeon Trinity

  6. #126

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    Quote Originally Posted by UltraSWG View Post
    Well welcome to TCSS, Hullbreach. Strydur is the gold standard for customer service, man, rest assured.
    I'm sure that's true, thank you

  7. #127

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    Quote Originally Posted by hullbreach View Post
    Ultra, always. As I posted, he said they're good and I trust that. This is my first dealing with you.
    I can say from experience that Strydur is one of the best in the business when it comes to customer service....I'd say it's a toss up between he and Ultra for that title.

    Got a question? Start Here. Have you tried the Thread Index yet? Most questions can be answered there.

  8. #128

    Default Rechargeable Battery Packs

    Tim,

    Has anyone tried this with the rechargeable packs from the shop? I have the AAA 1000 MAH pack and am wodering if I should stick with these or switch to the Ultrafire Li Ions? Thanks all

  9. #129
    Owner of the Custom Saber shop Strydur's Avatar
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    Sorry if I was a little harsh. We sent out over 150 orders for these and the last thing I want is a return stampede before we even figure out there is something wrong with them that cant be easily fixed.
    Tim
    The Custom Saber Shop

  10. #130
    Owner of the Custom Saber shop Strydur's Avatar
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    Quote Originally Posted by Jay-gon Jinn View Post
    I can say from experience that Strydur is one of the best in the business when it comes to customer service....I'd say it's a toss up between he and Ultra for that title.
    Note to self..leave a few items out of jay-gons next order

    Jedi-Bowls..
    I think the main issue would be breaking that connection for a sec. But a recharge kill/switch would solve that issue as well. So you should not have any problems going that route.
    Tim
    The Custom Saber Shop

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