Before venting yourself here in a very public place, have you at least attempted to settle the problems with UltraSabers? I've heard of people with small problems dealing with some of the vendors here, and have heard decent results when they were contacted directly. There's a place to air honest greivances when all avenues have been exhausted, I'm just not sure this is the place.

"They told me they fixed it!!! It's not my fault!"